- Our app requires an operating system running Android 4.4 or above or iOS 9.0 or above. You must also accept and agree to all terms and permissions.
- In order to connect your fitness tracker, you would be required to allow Location access.
- If you are using an iPhone and are being asked to open your Bluetooth, please go to your phone’s Settings, scroll down to the VeryFitPro app, and tap it. In those settings, please turn on the Bluetooth selection.
- You do not need to connect your fitness tracker directly to your Bluetooth settings. It is intended to be connected inside the VeryFitPro app.
- Please ensure that you have your Bluetooth turned on. Our app will connect to the tracker in the binding process initiated on the “Device” page of the app. To start, please press “Bind” on the “Device” page.
- While binding to the app please tap on the touch key (rectangle or circle on the front of the tracker) this will activate the screen and make the tracker discoverable by the app when it is searching.
- The search has been successful when it displays a list of devices to select your tracker. Please tap on the model of your device. Typically, the device will start with “ID” Please refer to the manual to see what the model number is. It will be displayed on the front of the manual.
- If you are continuing to have issues with the tracker connecting then please restart your phone and attempt binding again.